Shipping & Returns
Mike's store remains open for orders as usual.
Customers are assured that Mike is taking great care to handle all his prints and packaging material safely and hygienically, maintaining clean hands and surfaces within his home studio.
All orders are normally processed and dispatched within 1-2 working days of being placed. Customers will be notified if for any reason there is a delay in processing or dispatching an order.
Mike is based in Spain, therefore orders are securely dispatched with tracking using the Spanish national postal service, Correos, and shipping charges are set according to their rates. Faster delivery options are available at the checkout, and all orders worth €50 or more qualify for free shipping.
Standard delivery times* are as follows:
|Spain||up to 5 business days**|
|United Kingdom||about 5-10 business days**|
|All other European Union or EEA countries||about 5-10 business days**|
|Rest of world||at least 10-15 business days**|
* All amounts of time given above are estimates only, based on normal circumstances and conditions, and delivery times can vary due to unforeseen circumstances. Several extra days may be expected at busy times of year, such as Christmas.
** All international carriers are currently experiencing delays due to the ongoing covid-19 crisis. All estimates of delivery times given are those provided by the carriers and are subject to a delay of several days.
If you have any questions about the shipment of your order, please get in contact.
If there is a delay or any problems with the delivery of your order, please get in contact.
Mike does not take responsibility for any delayed, damaged, lost or missing parcels, though any lost or damaged orders will be replaced free of charge.
Returns and refunds policy
If for any reason you are not satisfied with your order, please get in contact. The option of a refund or exchange will be made available, though Mike will not be responsible for any return shipping costs or returns lost in the mail.